Maintain friendly working relationships with our clients

Provide consistent client satisfaction 

Uphold high ethical standards

Practice business excellence

Render the best care and love to all pets

Dedicate time towards animal and community welfare

Enhance the health and longevity of all pets

Help strengthen the bond between pets and their owners

Graduated with honors from both the University of Hawaii at Manoa and Kapiolani Community College.  Donna was an active member of Friends of the Family, Phi Theta Kappa International and Golden Key National Honors Society.  

Currently a volunteer at the Hawaiian Human Society.  Donna helps with dog grooming and dog training  and serves as a committee member for several fundraiser events. 

An advocate, Donna has spent her time helping those that cannot speak for themselves, such as children, the elderly and animals. Past community involvements include Prevent Child Abuse Hawaii, Waikiki Friendly Neighbors Program, Alternatives for Youth, Alani Children's Center and Honolulu Community Action Program. 

Certified as a Pet-Sitting Technician from Pet Sitters International, a 4,000+ membership, an organization dedicated to excellence in pet-sitting.

A definite animal lover, Donna grew up with many pets such as birds, fishes, dogs, a rabbit, a mouse, cats, a pet lizard and a pet crayfish.  

She has two cats, Skittles and Ace, both Male Scottish Folds and 3 aquarium tanks.

She would like to own a dog or dogs one day but she doesn't know what she wants.  Some of her top choices are: a Basenji, a Golden Retriever, a Labrador Retriever, a Belgiun/German Shepard, a Rhodesian Ridgeback, a Keeshond or even an American pit bull mix.  What do you think she should get?  Tough decision there.

Donna is very active with recreational activities.  She enjoys body boarding at Makapu'u, Sandys, Pounders and Waikiki, mountain biking, hiking, trail running, weightlifting, going to the beach, kayaking, and horseback riding.  Got to stay fit for all those dogs that she exercises.  She also enjoys the peaceful moments of listening to music, writing, drawing, photography and cooking.

Graduated with honors from both the University of Hawaii at Manoa and Honolulu Community College.

Currently a volunteer at the Hawaiian Human Society.   Currently a volunteer at the Hawaiian Human Society.  Renee helps with dog grooming and dog training  and serves as a committee member for several fundraiser events. 

Certified as a Pet-Sitting Technician from Pet Sitters International, a 4,000+ membership, an organization dedicated to excellence in pet-sitting.

Renee was born and raised in a non-pet household in Honolulu. As a child, she begged and pleaded for years for a pet dog, cat or rabbit. Finally, she received a pet parakeet named Jerry, and numerous fishes.  Renee enjoyed visiting neighborhood dogs and looking for neighborhood cats to play with. She was also very fortunate to spend a lot of time with her grandparents and their Pug named Dukie on weekends. 

Currently, she has an aquarium tank of fishes and is one day looking forward to moving to a place that allows pets so she can get a dog, a cat and a duck perhaps. 

In her spare time, Renee enjoys hiking, body boarding, kayaking, running, listening to music, and spending time using her creative talent in the arts such as working with arts and crafts, drawing, writing and painting. She also loves to dance and in her younger days she was a singer in a rock band.  

"Working with animals is like a childhood dream come true for me. I look forward to meeting many more pets and to provide them with as much love and care as possible. They’re able to show such unconditional love and deserve the same, along with respect."

Purrfect Pals shall be in full compliance with the Pet Sitters International Quality Standards for Excellence in Pet-Sitting and the Requirements for Better Business Bureau of Hawaii.

Purrfect Pals shall strive every day in every business decision, policy, and transaction to consider and find the appropriate balance between profitability, ethics, and community, with the most consideration given to what's best for the animals under our care.

Purrfect Pals shall maintain a high standard of customer service by rendering the best care and love for our client's pets and by maintaining a friendly and open relationship with all of our clients.

Purrfect Pals shall maintain a professional work environment that is fair, safe, full of opportunity, free of prejudice, and fun.

Purrfect Pals shall conduct business with professionalism by being interested and being well-informed with our client's and our client's pet care needs.

Purrfect Pals shall provide clear and concise written literature describing all of our services and fees to avoid any confusion and shall answer any and all questions to the best of our ability before having our client's sign the service agreement.

Purrfect Pals shall promptly respond to any and all complaints and make a good faith effort to resolve all such complaints in accordance with generally acceptable good business practices.

Purrfect Pals shall comply to all laws pertaining to business operations and pet care.

Purrfect Pals shall continue to gain experience and training and/or continue to educate ourselves about animals and animal care through training, books, literature, conferences and/or videos.

Purrfect Pals shall return a portion of our time, profits, and/or service to our community keeping in mind always, that as members of our community we have a responsibility to give back to the community that supports us and in so doing it, strengthen it.

The sitter is bonded and insured

The sitter provides references.

The sitter has experience in caring for pets and is clearly mindful of their safety and well being.

The sitter provides written literature describing services and stating fees.

The sitter visits the client's home before the first pet sitting assignment to meet the pets and get detailed information about their care.

The sitter shows a positive attitude during the initial meeting and seems comfortable and competent in dealing with the animals.

The sitter wants to learn as much as possible about the animals in his or her care.

The sitter provides a service contract which specifies services and fees.

The sitter is courteous, interested and well informed.

The sitter keeps regular office hours and answers client inquiries and complaints promptly.

The sitter provides a service rating form for clients.

The sitter takes precaution to make sure a client's absence from home is not detected because of any careless actions or disclosures by the sitter.

The sitter conducts business with honesty and integrity and observes all federal, state, and local laws pertaining to business operations and animal care.

The sitter has a veterinarian on call for emergency service.

The sitter has a contingency plan for pet care in case of inclement weather or personal illness.

The sitter service screens applicants for employment carefully.

The sitter calls to confirm or has the client call to confirm that the client has returned home.

The sitter refrains from criticizing competitors.

The sitting service provides initial and ongoing training for its sitters.

The sitter exhibits courtesy and professionalism in all dealings with staff, customers and industry colleagues so as to present the pet sitter and the pet sitting industry positively.